- Report: #1080485
Complaint Review: A Absolute Air Duct and Carpet Cleaning Service - denver Colorado
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Author Confirmed
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A Absolute Air Duct and Carpet Cleaning Service
denver, Colorado, USA
Phone:
877-666-7847
Web:
http://aabsoluteairductcleaning.com/html/contact_us.html
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A Absolute Air Duct and Carpet Cleaning Service A Absolute Air Duct Cleaning Service False advertising, bait and switch, avoid A Absolute Air Duct denver Colorado
A Absolute Air Duct Cleaning was scheduled to clean my furnace vents and dryer duct, based on a Deal Chicken promotion for $59.95. This is the deal that I purchased: The Deal
- Air duct cleaning of up to 10 vents and dryer duct, with brushing and vacuuming included
The photo showed a floor vent being cleaned, but when the technician arrived, he wanted to charge $10 for each vent on the wall, as they were "hard to remove". He also refused to clean the dryer duct without additional payment of $100. He also wanted to clean the furnace and apply disinfectant, all for hundreds of dollars more.
The technician didn't want to move the combo washer/dryer, and he wanted to use his portable vacuum, rather than truck mounted equipment--basicall lazy.
This is a classic "bait and switch" scam, so avoid this company. They will only waste your time.
1 Updates & Rebuttals
A Absolute Air Duct Cleaning
monument,Colorado,
A Absolute has done their part to resolve
#2UPDATE Employee
Thu, October 03, 2013
A representative from A Absolute contacted this customer and paid the $400 that the customer requested for lost revenue.
The coupon states up to 10 vents cleaned. It also has a disclaimer about a charge for difficult to remove vents. This particular dryer had quite a long run which required an additional charge.
A Absolute prides itself on providing great service at a fair price. Our technicians will go through the house with the customer before we do any work. They will identify all the areas needed to provide a thorough cleaning. The customer has the choice of a full or partial cleaning but we always want to provide a complete cleaning.
We have offered to go to this customers home again to perform the proper service.
