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  • Report:  #1298842

Complaint Review: 24 HOUR FITNESS - Nationwide

Reported By:
Jon - Richmond Ca, California, USA
Submitted:
Updated:

24 HOUR FITNESS
Nationwide, USA
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

  How does 24hr Fitness just terminate my membership of 10+ years in what's not even 21 DAYS as they say was in their RIDICULOUS "policy" ?!?! My membership was due on 10th of March so I was trying to pay on the 20th online, but it wouldn't let me saying there is no account/user or wrong password/username. I called customer service and the same thing happened no account under the phone number. Fast forward, the rep over the phone said because no payment given made my account was terminated on the 29th of March! That's 19 DAYS!! They even try to offer me their promotion and that is NOTHING compared to my original LIFETIME CONTRACT MEMBERSHIP!! Paying only $80 yearly to $360?!? Is that how you treat a loyal customer?!? Someone please find a lawyer for a lawsuit against 24hr Fitness because that isn't fair! $900 for the initial 3 years, then $80 annually to $360 yearly?!?



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