- Report: #1260093
Complaint Review: 24-7 Ride - Tustin California
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Author Confirmed
Why?
24-7 Ride
2913 El Camino Real #443 Tustin, 92782 California, USA
Phone:
(888) 700-1222
Web:
247ride.com
Categories:
Business Rating:
(0)
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24-7 Ride Horrible service. Tustin California
The driver repeatedly lied to me about when he would arrive. After he was an hour late, I told him I was getting frustrated that I was left standing on the curb for an hour and asked why he was not there when my plane landed. He told me as far as he was concerned, I could stand on the curb all night. I then pushed the UBER button on my phone and I had a very polite driver in a beautiful SUV arrive 6 minutes later.
I called to ask for a refund and the company told me that I scheduled the car for 11:30pm. This is a Lie and in fact, I have a written confirmation from the 24-7 Ride, stating the pickup time was (9:15PM). I have now involved American Express.
I wish I would have read the reviews before booking these clowns. They have one of the lowest Yelp and Google ratings that I have ever seen for a service company.
