- Report: #477384
Complaint Review: 1&1 Internet Inc. - Chesterbrook Pennsylvania
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Author Confirmed
Why?
1&1 Internet Inc.
701 Lee Road, Suite 300 Chesterbrook, 19087 Pennsylvania, U.S.A.
Phone:
866-991-2631
Web:
N/A
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1&1 Internet, Inc. Billing Scam Chesterbrook Pennsylvania
Like many others, I have become a victim of 1&1 Internet, Inc's fraudulent billing practices. When my registered domains came up for renewal in April of 2009, 1&1 says their attempt to charge my credit card for the renewal fees failed. They did not notify me by email, phone, or regular mail and none of those addresses and numbers have changed in many years.
My first indication of a problem was the receipt in August, 2009 of two notices from 1&1's collection agency, NCO Financial Systems. One was for the renewal fees, which I am not contesting and which I would have gladly paid if 1&1 had informed me of the problem, if in fact there really was a problem. The second notice was for the imposition of a disconnect fee, a sum greater than the original charges.
I view this whole scam as extortion. The risk of damage to my credit rating makes it almost impossible not to pay both fees. I have done so and am now turning to every agency with authority and every website I can find to spread the word about these underhanded scumbags.
John
Tucson, Arizona
U.S.A.
My first indication of a problem was the receipt in August, 2009 of two notices from 1&1's collection agency, NCO Financial Systems. One was for the renewal fees, which I am not contesting and which I would have gladly paid if 1&1 had informed me of the problem, if in fact there really was a problem. The second notice was for the imposition of a disconnect fee, a sum greater than the original charges.
I view this whole scam as extortion. The risk of damage to my credit rating makes it almost impossible not to pay both fees. I have done so and am now turning to every agency with authority and every website I can find to spread the word about these underhanded scumbags.
John
Tucson, Arizona
U.S.A.
1 Updates & Rebuttals
xxalienrebelxx
Midvale,Utah,
United States of America
This Is What The Past Customers Are Saying
#2Consumer Comment
Wed, February 01, 2012
This Is What The Past Customers Are Saying
PLEASE READ THE LINK BEFORE BUYING!!
MY NAME IS TRAVIS DOMINGUEZ, I AM A CANCELLED CUSTOMER BUT MY CREDIT CARD IS CONTINUOUSLY BEING CHARGED $29.97 WHEN I HAVE CANCELLED MY ENTIRE CONTRACT AND SERVICE! THEY HAVE CONFIRMED IN WRITING THAT MY CANCELLATION WAS AUTHORIZED AND CONFIRMED BY THE COMPANY.. SO WHY DOES MY CREDIT CARD KEEP GETTING CHARGED?? DO NOT I REPEAT DO NOT BUY THIS SERVICE!! THE COMPANY CLAIMS TO BE TAKING MONEY OUT OF INDIVIDUALS ACCOUNTS (FRAUDULENTLY) FOR CANCELLED SERVICES BECAUSE THEY COME UP WITH BOGUS CLAIMS OF IT BEING PART OF THE PROMO OR THAT ITS IN THE TERMS OF AGREEMENT, OR WHATEVER EXCUSE THEY CAN COME UP WITH, THEY ARE STEALING MONEY!! LETS NOT PUT UP WITH THIS AND DO SOMETHING ABOUT IT!! WE HAVE THE POWER TO STAND UP SAY NO I WILL NOT ALLOW THEM TO TAKE MY MONEY WITHOUT MY PERMISSION OR ANYBODY ELSE'S MONEY FOR THAT MATTER!!! WE MUST NOT LET THEM GET AWAY WITH THIS!!
