- Report: #309289
Complaint Review: 1-800-FLOWERS.COM - Nationwide
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Author Confirmed
Why?
1-800-FLOWERS.COM
Nationwide, U.S.A.
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1-800-FLOWERS.COM Late delivery and poor quality flowers Internet
My Valentine's Day order was given thru the 1-800-FLOWERS.COM web site on 2-12-08 for a 2-14-08 delivery. The order was delivered 2-15-08. I am totally in the doghouse with my wife as there was nothing for her Valentine's Day. The flowers showed up 2-15-08. They are frozen and in extremely bad shape. They do not look attractive. I am refusing to pay for an order that is a day late and in extremely poor condition. Three web site inquiries were sent to 1-800-FLOWERS.COM, with no response from them outside of an automated "thanks for your e-mail". I tried to call them about my concerns. Their phone system refused to let me talk to a human about my issues. It hung up on me. This is the poorest example of customer service I have experienced in a long time. I will tell all of my friends to avoid using 1-800-FLOWERS.COM lest they be treated poorly like I was. I am going on line to let everyone know how poor this company serviced my business and then didn't handle my issue.
Suvkix
Englewood, Colorado
U.S.A.
Suvkix
Englewood, Colorado
U.S.A.
