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  • Report:  #141704

Complaint Review: 1-800-FLOWERS - Internet

Reported By:
- Bridgeview, Illinois,
Submitted:
Updated:

1-800-FLOWERS
1-800-FLOWERS.COM Internet, U.S.A.
Phone:
800-FLOWERS
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Within the past couple of years I have ordered flowers from 1-800-FLOWERS.COM.

This particular order was for Mother's Day on 5-8-05. My mother-in-law received them today, almost DEAD!!

The kicker is that I've sent her flowers on 3 different occasions and all 3 times the flowers were either dead or almost dead!! 1-800-FLOWERS offered to replace them, however, the sentimental moment is gone.

So what's the point? My mother-in-law told me NOT to have them replace the order, just to give me credit, which they did. THAT is not the point. The point is I put my trust in them to send flowers for special occasions and they deliver junk! So what if they offer to replace them. I shouldn't have to have every order delivered TWICE before they get it right!!

I was so embarrassed when she called and told me "Thanks for the dead flowers". Nice, huh?

Trina

Bridgeview, Illinois
U.S.A.


5 Updates & Rebuttals

Actual

Carlsbad,
California,
U.S.A.
The Problem With Dealing With A Middleman

#2Consumer Suggestion

Sun, May 08, 2005

If your flowers were florist delivered, you paid 1-800-flowers.com $10.99 just to forward the order on to a local florist in you mother-in-law's area. Next time, consider calling a local florist direct and find out what they suggest as their top quality, peak of season flowers and designs. You'll save almost $11 and be able to speak directly to the source of your order. You are more patient than most to give 1-800-Flowers three chances. Perhaps you were enticed by a discount, a low price or simply the conveniece. At any rate, poor quality flowers are never a good deal.


Actual

Carlsbad,
California,
U.S.A.
The Problem With Dealing With A Middleman

#3Consumer Suggestion

Sun, May 08, 2005

If your flowers were florist delivered, you paid 1-800-flowers.com $10.99 just to forward the order on to a local florist in you mother-in-law's area. Next time, consider calling a local florist direct and find out what they suggest as their top quality, peak of season flowers and designs. You'll save almost $11 and be able to speak directly to the source of your order. You are more patient than most to give 1-800-Flowers three chances. Perhaps you were enticed by a discount, a low price or simply the conveniece. At any rate, poor quality flowers are never a good deal.


Actual

Carlsbad,
California,
U.S.A.
The Problem With Dealing With A Middleman

#4Consumer Suggestion

Sun, May 08, 2005

If your flowers were florist delivered, you paid 1-800-flowers.com $10.99 just to forward the order on to a local florist in you mother-in-law's area. Next time, consider calling a local florist direct and find out what they suggest as their top quality, peak of season flowers and designs. You'll save almost $11 and be able to speak directly to the source of your order. You are more patient than most to give 1-800-Flowers three chances. Perhaps you were enticed by a discount, a low price or simply the conveniece. At any rate, poor quality flowers are never a good deal.


Actual

Carlsbad,
California,
U.S.A.
The Problem With Dealing With A Middleman

#5Consumer Suggestion

Sun, May 08, 2005

If your flowers were florist delivered, you paid 1-800-flowers.com $10.99 just to forward the order on to a local florist in you mother-in-law's area. Next time, consider calling a local florist direct and find out what they suggest as their top quality, peak of season flowers and designs. You'll save almost $11 and be able to speak directly to the source of your order. You are more patient than most to give 1-800-Flowers three chances. Perhaps you were enticed by a discount, a low price or simply the conveniece. At any rate, poor quality flowers are never a good deal.


Cory

San Antonio,
Texas,
U.S.A.
Slow Learner you might try someone or something else

#6Consumer Suggestion

Fri, May 06, 2005

Three times? Enough said. To avoid this ripoff in the future, you might try someone or something else that delivers subpar service AFTER the first time.

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