- Report: #1476796
Complaint Review: Worldpay - Ohio
Reported By:
Carlton International -
Haltom City, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Worldpay
Ohio, United States
Phone:
1-877-826-1725
Web:
https://www.worldpay.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Worldpay Worldpay Inc. Vantiv Worldpay LLC Fraudulently withdrew $585. Ohio
Without our knowledge they started a second account/ merchant ID -- kept charging us fees etc... for both accounts even though only one was "active" -- we closed our account with them to switch to another service and yet they kept helping themselves to monies out of our bank account -- thats when we realized they been charging us for 2 accounts for the last 4 months --
after 3-4 calls into their customer service department -- finally got someone who agreed we should not be liable for the charges and would open 2 "case numbers" to be reported to the department that handles refunds/repayments and we should be reimbursed in 7-10 days.
2 weeks later nothing had happened -- so contacted customer service -- gave them "case numbers" -- was told case closed -- no reimbursements -- have a nice day. Have tried reported them to FTC and Texas attorney general -- they appear to be able to do all this with impunity.
