- Report: #1513024
Complaint Review: Wholesale ATV - Tennessee Memphis
Reported By:
Blair -
Cherokee, Alabama, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Wholesale ATV
2856 Cela Road Tennessee, 38128 Memphis, United States
Phone:
8002459425
Web:
www.wholesaleatv.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Wholesale ATV I ordered a TK200Gk-10. They have horrible customer service. It is now Thursday, October 21, 2021, I have not heard back from anyone. I paid over four thousand dollars for a go-kart that is coming apart. Nobody needs to do business with his company. They treat people wrong. Tennessee Memphis
I ordered a TK200Gk-10. I received the Go-kart on Thursday, August 5, 2021, with no paperwork except the wrong paperwork that belong to someone in Pennsylvania. I called Wholesale on Friday, August 6, 2021, to make sure that this was my Go-kart and talked with the customer service manager Hannah. She said, “It was, and would I forward the other paperwork to that customer. I had only inspected the top of the Go-kart and told her about the overhead lights being broken. Saturday looked at the go-kart and rode it after it started coming apart. Called back Monday, August 9th and Hannah said I had to complete the Warranty Form Here are the problems:
• Overhead lights broken and not installed correctly
• Bolt missing out of the steering wheel column
• Passenger side mirror installed wrong
• Horn doesn’t work
• Driver’s seat not installed correctly or broken
• Gas line came unattached
• Basket not attached correctly
• Gas tank came off not attached correctly with bolts and screws
• Replacement parts requested for coverage. If you do not know please describe the parts needed: Do not want replacement parts I wanted my money back.
I have called several times nobody ever answers the telephone. When finally got someone, I have talked to the Sales Manager and the Service Manager and no help. I emailed them after I have not heard from the company again on Tuesday, August 17, 2021, and I have not heard from them. They have horrible customer service. I ordered the go-kart and Wholesale ATV in Memphis put it together but I got to file a warranty claim.
It is now Thursday, October 21, 2021, I have not heard back from anyone. I paid over four thousand dollars for a go-kart that is coming apart. Nobody needs to do business with his company. They treat people wrong.
