- Report: #1500335
Complaint Review: western union -
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western union
United States
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western union Western Union Cannot Be Trusted or Depended Upon
A Client from Hong Kong needed to send me money for a Customized Device thru Western Union (WU). We usually don't do any kind of WU business, but never had any major problems with WU before. We (Lone Star Consulting, Inc.) create unique customized devices relevant to electronic harassment countermeasures, security, energy, etc.
. At the WU office, I presented my Real ID, and Client name and address, and $ amount. I was then told by the clerk that the Client wanted the money refunded back to him, which was verified by WU when I called it. I contacted Client; he told me that he did not ask for a refund, and to try again. Which I did - WU again claimed Client wanted a refund. I contacted the Client who said that he had contacted WU, which told him I was banned from WU. I then called WU, and finally got a hold of a real person, who had a heavy Chinese accent. He told me to email WU, which I did. WU responded with a list of ID personal data I was supposed to send to WU in an unprotected plain text email, which included my SSN and Date of Birth, which would be ultra stupid for anyone to do.
. I emailed WU trying to find out why I was not able to pick up my Client's payment. WU responded that I had been banned for life to either send or receive WU payments. I was shocked, because I was not aware of anything I, or Lone Star Consulting, Inc. had done to deserve being banned. I was also very upset that WU lied to me twice about the refund excuse. WU responded by email that its criteria was secret.
. WU agreed to pay to the FTC a $586 million fine and admitting to aiding and abetting wire fraud. Clearly, WU is a criminal organization, which hate honest and decent people. And has very suspicious connections to the Chinese. Don't ever assume that WU has forgotten your personal info from the last time you used it. WU lies and intentionally plays the stupid. And clearly some of its big stockholders are also very suspicious - businesses we don't trust for anything. Use WU at your own peril.
