- Report: #1499990
Complaint Review: Walmart - Hatillo Puerto Rico
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Author Not Confirmed
Why?
Walmart
PR-2 K.M. 81.7 Hatillo, 00659 Puerto Rico, United States
Phone:
787-830-3030
Web:
Walmart.com
Categories:
Business Rating:
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Walmart Sold me rotten meat Hatillo Puerto Rico
I purchased a package of Smithfield Babyback ribs at your superstore in Hatillo PR on my way down from San Juan to Aguadilla. When I opened the package one day later the meat was rotten. I attempted to return the rotten meat to the nearest Walmart to my location in Isabella PR which is approximately 28 mins from Aguadilla. The returns department refused to accept the defective product despite your 100% Customer Satisfaction Policy. They directed me back to the original store of Purchase in Hatilllo which is 45mins from the Hatillo store.
I spoke with the asst store manager Juan Figueroa in the Isabella store who also directed me back to the place of purchase 45 minutes away from his store. I would have had to drive almost three hours to return a product that you sold me that was defective. I called you national customer service number who twice tried to connect me to Ouerto Rico Customer Service Department and Incompetence both instances I received a busy signal.
Over the years I have done a lot of business with Walmart but from today forward I will be boycotting Walmart blasting you on sicial media for your deceptive business practices . I find it disgusting and reprehensible that you would tteat a loyal customer in this manner manner over $13.68 that Was totally your fault and not mine. #walmartripoff
