- Report: #1489906
Complaint Review: Visible cell phone -
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Author Confirmed
Why?
Visible cell phone
United States
Web:
www.visable.com
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Business Rating:
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Visible cell phone They lost all of my account information.
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The area I live in has bad cell phone service so I joined visible because they claim their service works well in the area that I'm residing? This is false. I set up an account and put auto payment on my credit card which they lost all my personal information, so now I have to worry about somebody stealing my credit card number and my personal information.
You cannot contact anybody on visible because they don't have a 1-800 number they only do everything online and they also lost my sign in name and my sign in password to make payments and to fix any problems. So I'm a nobody.
I have a phone but I can't make a payment on it and visible is threatening to turn off my phone because of non-payment that should have been Auto paid when I set up the account but because they lost my information the payment has not been made and I can't get my password from visible they have no way to retrieve your sign-in information.
