- Report: #1491683
Complaint Review: Virtruaf - Zhengzhou City Henan
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Author Confirmed
Why?
Virtruaf
No 9 Warehouse 1508 Hanghai East Road Zhengzhou City, 450016 Henan, China
Web:
https://www.virturaf.com/page/custom/contact-us
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Virtruaf Ripped me off! Sent entirely different product; won't respond to emails Zhengzhou City Henan
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I ordered a 2-1 hair curler/straightener from a really nice professional Instagram ad I saw. I ordered it 'express delivery' in Dec and I did not receive it till end of Jan. They never notified me to telll me it would be late.
Then when I did receive it...it was not what I ordered. Like not even close. It was ridiculous what a scam it was. They sent me this tiny cheap little mini hair straghtener that was not the same look, design, quality...nothing.
Now when I try to contact them, they take weeks to respond and refuse to send a refund. I did not realize they were based in China either.
