- Report: #1487167
Complaint Review: VibeWonderland -
-
Author Confirmed
Why?
VibeWonderland
United States
Web:
https://www.vibewonderland.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
VibeWonderland Wholesalewonderland Ordered product from site 10/03/2019. No response since ordering.
I ordered a product from this sit on 10/03/2019. My bank account was charged immediately for $45.98 and I received an email my order was received. I was advised I would receive an email when my product was shipped.
On 10/08/2019 I inquired as to a shipping date. No reply. On 10/31/2019 I made an inquiry on their web site as to shipping date or refund of monies spent. I relayed my doubt that this was a legimate business site and it was time to make a complaint against them so the public would know not to deal with them.
2 Updates & Rebuttals
Anthony L.
Florida,United States
Vibewonderland Customer Service
#2Author of original report
Mon, November 04, 2019
I ordered a product from this site on 10/03/2019. My bank account was charged immediately for $45.98 and I received an email my order was received. I was advised I would receive an email when my product was shipped. On 10/08/2019 I inquired as to a shipping date. No reply.
On 10/31/2019 I made an inquiry on their web site as to shipping date or refund of monies spent. I relayed my doubt that this was a legitimate business site and it was time to make a complaint against them so the public would know not to deal with them.This item was ordered on Oct. 3, 2019 and finally received Nov.2, 2019.
Opened Hitachi Magic wand to use today Nov. 4, 2019 and the wand lasted for all of 8 minutes before failing to work. Are all your products Chinese imitations of well known products? If so I would appreciate a refund of the monies I spent for this product.
Hopefully they will refund to the account they removed the payment from. Any communication to this email should be expedited before I return to "Ripoff Report.com" to express my continuing annoyance with your handling of this order.
Anthony L.
Florida,United States
Product Received
#3Author of original report
Sun, November 03, 2019
After waiting a month for communication from this merchant, the product I ordered finally arrived on November2.
Closer communication between the merchant and their customers would have avoided the posting of a ripoff report to this website. Thank you for completing for order.
