- Report: #1514421
Complaint Review: Unlimited Recovery Towing - Raleigh NC
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Unlimited Recovery Towing
3201 Durham Dr Raleigh, 27604 NC, United States
Web:
http://unlimitedrecovery.com
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Unlimited Recovery Towing Predatory Towing Practices Raleigh NC
Predatory practices by Unlimited Recovery towing, Raleigh NC
On 12/13/2021 I was doing a food delivery to a college student at 109 Park Street, in Raleigh. I parked in a small lot near 1313 Hillsborough Street and ran the food delivery in. I made sure that where I parked had NO VISIBLE "do not park" signs.
There were none that I could see. None in front of my car or to the side and there were no "resident only" signs visible. I kept my car on and flashers on just in case. I knew it would take a minute or less to drop off the food delivery.
I was in and out in about a minute and came back to my car, which had a boot on it. I was literally no longer than a minute doing the food delivery. I was able to flag down an Unlimited Recovery tow truck driver that was patrolling a nearby lot.
I told him I had run in to do a food delivery drop off to people who lived at this place, and yet I was booted for it. When he got to my car, I showed him my food deliveries inside, and yet he told me he would only release the boot if I paid $150. He said there were signs that showed permit only parking, but none of them were visible.
He had to walk across the lot and show me one sign that said permit parking, and the sign wasn't visible. I asked him if he hides his tow truck in the parking lot, just waiting for people he can tow and he turned to me and smiled... knowing not to say anything.
I am going to ask others on social media if they've had similar experiences so we can perhaps form a lawsuit against Unlimited Recovery for predatory practices. I would avoid parking anywhere near 1313 Hillsborough St or 109 Park Street, in Raleigh NC. There's a good chance that Unlimited Recovery will be hiding their trucks in the parking lot, waiting for a free minute that they can boot your car.
They park in the lots, will boot you even if your car flashers are on, and they will not give you a warning. You have no choice but to pay $150 to get the boot off. Definitely predatory practices done by Unlimited Recovery of Raleigh, NC.
If you are in need of a tow, I would absolutely look elsewhere in Raleigh, you can't trust a tow truck company that preys on people by sitting in parking lots and waiting for people to park.
1 Updates & Rebuttals
Robert
Irvine,California,
United States
Flashers...LOL
#2Consumer Comment
Tue, December 14, 2021
If you thought you were in a valid parking spot why would you put on your flashers? Is that standard practice for you whenever you go to a business? The fact is you had doubts and in this case, your doubt was right and it cost you $150. Now, do you have a valid complaint based on the signage? That is something you are going to have to find out as to what the requirements are. If they do not meet the requirements it could have likely been invalid and you would be entitled to your money back. But you would have to sue them in court to prove your case. For this amount, you could do it in small claims for very little time and money.
Oh and one more thing to consider. If a tow truck driver looks in a parking lot where there are 99 cars that don't have their flashers on and 1 car that does. Which car do you think the driver will notice? You might as well have had a flashing neon sign over your car saying "I don't belong here...please boot me".
