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  • Report:  #1496060

Complaint Review: True Trading Group TRUSTED Business | True Trading Group Verified Safe™…businesses consumers can trust. True Trading Group is an online stock and options trading educational platform chat room that teaches people of all skill levels how to learn trade and profit. True Trading Group founded September 2014 by former award-winning hedge fund trader Michael Edward Perinotti. Michael Edward and serial entrepreneur investor relations professional Adam Heimann are based in Coral Gables Florida - Coral Gables Florida

Reported By:
ED Magedson - Founder, Ripoff Report - Tempe, Arizona, United States
Submitted:
Updated:

True Trading Group TRUSTED Business | True Trading Group Verified Safe™…businesses consumers can trust. True Trading Group is an online stock and options trading educational platform chat room that teaches people of all skill levels how to learn trade and profit. True Trading Group founded September 2014 by former award-winning hedge fund trader Michael Edward Perinotti. Michael Edward and serial entrepreneur investor relations professional Adam Heimann are based in Coral Gables Florida
1501 Venera Ave Suite 225 Coral Gables, 33146 Florida, United States
Phone:
1 (855) 878-8723
Web:
www.truetradinggroup.com
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Ripoff Report REVIEW /Commitment to Customer Satisfaction

True Trading Group joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.





ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST



By ED Magedson - Founder, Ripoff Report



T
rue Trading Group approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at True Trading Group did just that.

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Mike Edward - Head Trader/Owner

TRUE TRADING GROUP CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

"True Trading Group’s head trader Michael Edward attended The College of New Jersey and graduated with a bachelors in finance degree, in May 2007. In August 2007 Michael was hired by New York-based hedge fund T3 Alpha Fund. At the fund, he went through a 3-month educational course and shortly after completing that course began successfully managing millions of the fund’s money and even earned the firms Trader of the Year award, in 2008

In 2010 T3 Alpha Fund went through a restructuring and is now known as T3 Capital Management and as a result, Michael made the decision to seek opportunity elsewhere. He used his knowledge, skills, and experience to that he learned at the hedge fund and began trading for himself while co-founding an investor relations firm and several top tier websites within the financial sector.

WHY TRUE TRADING GROUP IS BETTER THAN THEIR COMPETITORS



"
True Trading Group unlike its competitors provides a real stock market educational platform created by a real trading professional complete with courses, chapters, lessons, and exams, which makes up the TTG CURRICULUM. When a member completes the entire TTG CURRICULUM they become TTG CERTIFIED.

TRUE TRADING GROUP – STATEMENTS FROM THE OWNER – MICHAEL EDWARD

"
My name is Michael Edward and I am of owner and head trader of True Trading Group. I would like to thank you for taking the time to review True Trading Group. True Trading Group or as we like to call it TTG provides everyone with the opportunity to get a real education which will help any trader of any skill level to learn, trade and profit.”

At True Trading Group we pride ourselves in using the highest quality SERVICE.

In addition to their head trader Michael Edward, True Trading Group has an amazing supporting cast of pro trader moderators and U.S. based customer service. Everyone at TTG shares a strong passion for helping others improve their financial and overall quality of life. Their entire team is located within the U.S however we have members from all over the world and commitment to trading education. True Trading Group offers a 1-price all-inclusive membership that provides immediate access to everything they offer and everything they will offer. New courses and features are constantly being released and as a TTG member, you are never up-sold on ANYTHING. True Trading Group is often referred to as the “Netflix” of trading communities.

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, True Trading Group is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at True Trading Group and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give True Trading Group a positive Rating. True Trading Group made efforts to ensure that all customers were satisfied, and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS
FROM TRUE TRADING GROUP 

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. True Trading Group is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

True Trading Group will continue to implement new systems and focus on customer service. We are the highest-rated and most trusted online trading educational platform. We have built a community or as I call it The TTG Family based on everyone coming together for one primary goal, to learn, trade, and profit together. Every member, pro trader moderator, customer support staff and executive is 100% dedicated to our members, nothing else matters. True Trading Group receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].

This kind of dedication to customer service means that True Trading Group will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with True Trading Group you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company's response and to insure customer satisfaction). You can call True Trading Group directly at 1 (855) 878-8723

.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with True Trading Group or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at [email protected].

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

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Jason - TTG Moderator / Pro Trader



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past.  Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days.  The member business must err on the side of their customers.  Otherwise the member business is off the program.

Ripoff Report has determined that True Trading Group meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with True Trading Group.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about True Trading Group’s Commitment to Excellence and Consumer Satisfaction

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.

Written by,

ED Magedson - Founder, Ripoff Report
 
..by consumers, for consumers

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