- Report: #1490143
Complaint Review: TheatreLand America -
-
Author Confirmed
Why?
TheatreLand America
United States
Phone:
844-765-8432
Web:
http://www.theatrelandamerica.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
TheatreLand America Horrible Client Experience
Purchased concert tix and immediately realized they had switched the search to another section in the theatre. They have a no refund policy, which is standard with resale, so I called to sell those tickets on their site and said I would purchase the ones I wanted on their site.
They said they could not let me resale the tickets on their site because they were e-delivery, because it was less than 30 days to the event and because they had enough inventory already. Well, I was trading out inventory, so that made no sense. Each person had a different excuse.
I asked to have the e-delivery tickets to be delivered within 24 hours so I could sell them. They said they would work on that. I asked for a way to contact a person to follow up and they told me there was no way for them to do that. Their 800 number is extremely difficult to navigate to get a person.
I am now stuck with tickets I don't want due to an honest mistake, can not sell them elsewhere because I do not have them, and they refuse to allow me to sell them on their site or give me anyone to help me follow up on the delivery of the tickets.
Total scam artists.
