- Report: #1515469
Complaint Review: Tesla - Austin Texas
-
Author Not Confirmed
Why?
Tesla
Austin, Texas, United States
Phone:
18885183752
Web:
tesla.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Tesla motors Tesla Inc. Screwed up my finance info pulled my credit twice and then kept a $250 deposit when i was forced to cancel my order due to their own incompetence. Austin Texas
Ordered a model 3 and placed a $250 order fee, applied for a loan to finance the car. Was immediately accepted for the car. noticed a $20,000 down payment.....called to inquire about this, i recieved a different story from each person I spoke to. Shawnee on the chat was by far the worstcustomer service rep. After lsitening to the advice given i was told to modify the order to lower the deposit which i did. the deposit went down about 3,500 by removing $14,000 in add-ons.
This is where the fun began, i had to re-apply for the financing, which hurt my credit even more than the initial credit pull. The details of the financial info were completely innacurate, i was told to wait months for them to correct it....so in other words they refused to tell me the cost of the car until it was time for delivery. I kept calling to get a straight answer, every time it was a different story and equally useless customer service.
I eventually cancelled my reservation and was told that the $250 deposit was not only non refundable but also non transferrable. This was entirely Tesla's fault and theyr chargin ME for they'r incompetence.
Long story short Tesla motors stole $250 of mine and countless hours of my time.
1 Updates & Rebuttals
Karl
Highlands Ranch,Colorado,
United States
“DECEPTION POEM”...
#2Consumer Comment
Mon, January 24, 2022
is only available at this site. Just type in 686842 and it appears in Consumer Comment #10 at Ripoff Report #686842.
Thank you.
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