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  • Report:  #1481768

Complaint Review: TCB Pay LTD Verified TRUSTED Business Verified Safe™ …businesses consumers can trust. TCB Pay is a global payment processing company headquartered Henderson Nevada. Through TCB Pay LTD banking relationships TCB Pay can process in over 30 countries for all types of businesses and customers. TCB Pay can handles all processing needs while being compliant with the highest security standards. - Henderson Nevada

Reported By:
ED Magedson - Founder, Ripoff Report - Tempe, Arizona, United States
Submitted:
Updated:

TCB Pay LTD Verified TRUSTED Business Verified Safe™ …businesses consumers can trust. TCB Pay is a global payment processing company headquartered Henderson Nevada. Through TCB Pay LTD banking relationships TCB Pay can process in over 30 countries for all types of businesses and customers. TCB Pay can handles all processing needs while being compliant with the highest security standards.
8975 S. Pecos Rd Ste 6B Henderson, 89074 Nevada, United States
Phone:
866-444-8585
Web:
www.tcbpay.com
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 Ripoff Report REVIEW /Commitment to Customer Satisfaction

TCB Pay LTD joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

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ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..



By ED Magedson - Founder, Ripoff Report

 TCB Pay LTD approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to ensure the member business does what they agreed to. The people at TCB Pay LTD did just that.

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TCB PAY LTD CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS



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TCB Pay is a global payment processing companies with its headquarters in Henderson, NV. Through its banking relationships, TCB Pay can process in over 30 countries for all types of businesses and customers. From brick & mortar to high risk processing, TCB Pay can handles all processing needs while being compliant with the highest security standards.

WHY TCB PAY LTD IS BETTER THAN THEIR COMPETITORS



TCB Pay has clear and easy rates with easy processing solutions in over 30 countries with many integrations and if there is an issues, we are fully committed to resolve this issue in a timely manner.

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TCB PAY LTD – STATEMENTS FROM THE CEO – BENJIAMIN HAGUEL



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My name is Benjamin Haguel and I am the CEO of TCB Pay, I would like to thank you for taking the time to review TCB Pay, feel free to contract us to learn about our personalized services that makes us the best processing team in the world.”

At TCB Pay LTD we pride ourselves in using the highest quality SERVICE.

TCB Pay doesn’t outsource customer services, or any other employees for support, we believe in a local understanding supporting team to help our beloved customers. 

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ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, TCB Pay LTD is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at TCB Pay LTD and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give TCB Pay LTD a positive Rating. TCB Pay LTD made efforts to ensure that all customers were satisfied, and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.

STATED IMPROVEMENTS FROM TCB PAY LTD 

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. TCB Pay LTD is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

TCB Pay LTD is dedicated to customer satisfaction TCB Pay is dedicated to customer satisfaction and remains committed to increased customer satisfaction and has improved business practices over the years to better serve its customers. TCB Pay is truly dedicated to making sure its customers are satisfied and that any complaints which do arise are addressed promptly and fairly. TCB Pay LTD receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].

This kind of dedication to customer service means that TCB Pay LTD will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with TCB Pay LTD, you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company's response and to insure customer satisfaction). You can call TCB Pay LTD directly at 866-444-8585.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with TCB Pay LTD or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at [email protected].

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

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How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past.  Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days.  The member business must err on the side of their customers.  Otherwise the member business is off the program.

Ripoff Report has determined that TCB Pay LTD meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with TCB Pay LTD.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about TCB Pay LTD’s Commitment to Excellence and Consumer Satisfaction

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.

Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers

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ED Magedson: Founder, Ripoff Report

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