Complaint Review: Taxrise - Irvine California

If I could give this place a negative 100 I certainly would! Run far away from these scam artists!

DO NOT BELIEVE any of their lies. Do not sign up for any of their services! DO NOT given them your credit card number!

We were scammed out of $1505.45! I wish we had never heard of these LIARS! It was just a nightmare that has lasted for more than 3 months now.

***copy of email sent to their CEO Sam Price***

We are still requesting a FULL refund of $1505.45. Last week I spoke to Jennie Phillips. She was rude, and dismissed whatever I said as "opinion". I asked to be transferred to someone else, she refused to transfer me. I asked to be transferred to your voicemail, again Jennie denied my request.

She provided zero answers, as to why your company lied about us to the Better Business Bureau. Why your company charged my husband's visa card a whole week early, after he was very clear with Sergio about what date to bill his card??!! There was no answers as to when your company contacted the IRS two times to request a reduction of our debt by $500, which your firm said was denied by the IRS.

Did your company call the IRS to make these requests, email them, fax them, or go to one of their local offices?? Who at the IRS was contacted in regards to these reduction requests??! What is that person's contact info?

Nothing we were told by your company has been verified by the IRS! Your company also claimed to request our account be placed in a non-collectible status, and that the IRS denied that as well. So when was this request made?? What is the exact dates, and times, and who specifically at the IRS denied these requests?!

Your company is fraudulent, and has preyed on us. We don't deserve to be lied to, and taken advantage of, our hard earned money stolen! Your company promised us that a reduction of our debt would be given, that was a LIE! My husband believed your lies and got nothing in return!

I spoke with a friend last week, who works for the IRS. I was told that the IRS does installment agreements for FREE! So that is more proof that your company scammed us out of $1505.45. So how is it that your company is justified in keeping our money, when you did NOTHING?! We were sold a reduction of our debt and that never occurred! All that the IRS told me that was done by your company was two phone calls, one of May 12th and one on July 12th.

I just got a letter from IRS stating that your company revoked the power of attorney of July 25th. This was just a few days before I complained via phone, and spoke to Yelena, then to Omar on July 31st. So it is obvious your company failed us, lied to us at every turn, and never had any intention of making things right.

It is just absolutely unconscionable what your company has done to us! Then to further insult us, you send some letter to us to scam us for another $73 per month, wanting us to sign up for your credit monitoring service. Is this a sick JOKE??! I want all of our personal information deleted from your records. Do not mail us anymore of your scam letters. REFUND OUR MONEY!!