Complaint Review: Tax Group Center lnc - Calabasas California

I read the part in which you said the last time anyone talked with them was in 2018.  However, you are totally and completely clueless about this one little fact:  the people you speak with at the IRS won't be privy to the conversations between your attorneys and the IRS agent in charge of negotiating the OIC; those conversations are not input into any system the CS people you called at the IRS look at.  The attorney will verify the debt with the IRS and then contact an agent separately.

Once the OIC is in place, then the system is updated for CS people to review and respond.  I simply took into consideration your overall ignorance of this when composing my initial response - I mean you thought the entire service could be performed for $1,950.....  how could I not consider your ignorance....but I digress.....

Now your rebuttal contained additional information that wasn't revealed before - that you owed less than the $7,000 it cost you in legal fees to this point.  Generally speaking, these services advertise to call them if you owe more than $10,000 to the IRS - and there is a reason for that....because the legal fees will cost you about what you've incurred to this point in order to obtain the OIC, and possibly more.  When you read testimonials of people who contract for such services, regardless of the firm, these individuals sometimes owe 6 figure amounts because of payroll remittances never made, or other stupid things they did. 

So if they can settle for a few hundred dollars and pay an attorney $10K, then that's a bargain for them and the service works.  As I indicated in my first response, if you owed less than what you paid in legal fees...then the service becomes questionable.  Paying the IRS directly becomes the better option.  It sucks, but it is what it is.

My advice still stands:  the point right now is to get the OIC finished and the IRS off your back.  The only way that happens is to finish off the service, ask for a recap of everything you were billed, and then look to see if there may be an excessive number of hours spent on your work.  You won't get a refund of your services but you will at least get some idea as to what it took to resolve the case and maybe get back a few hundred $$.

1st, the IRS did send a letter and if you read the whole post (reading is fundamental) you would know that they didn't do ANTHING with the IRS since late 2018.  Also, they committed to fixing the problem for the original $1950 not $7k (which I found out I will owe less than doing it on my own) .

  If they were doing what they said they would do back in 2018 it would have never went as far as an IRS levy. They didn’t do anything or put any work in and this was a deception of services. My guess is you’re an employee trying to cover up your companies dirty practices. 

I'm curious why you think the service would have only cost $1,950 to begin with??  What you did was hire tax professionals and lawyers to perform this service and obtain an OIC for you.  If you hadn't filed taxes for 2 years and probably owed a bunch of money, a service like this is a decent idea, but it isn't cheap. 

It isn't like going to H&R Block or anywhere else to have someone complete a tax return for you.  It means that more than likely you aren't going to get any kind of refund.  They will have documentation supporting the hours they worked on your case. 

Now you then called the IRS and they told you they're about to levy your account.  The problem with that comment from the IRS is that the IRS cannot levy your account unless they notify you first, in writing.  If they don't notify you in writing to your address, then they cannot legally levy the account.  Notifying you also means notifying the tax service because I suspect they made you sign a power of attorney.  I would probably contact your tax service and let them know the IRS is planning on issuing a levy.  The service can stop that levy fairly quickly if it was being done while there was an OIC accepted by the IRS.

At this point, you should pay the $3,000, get the situation resolved with the IRS (because that's really the point here), and then obtain an itemized bill from the service indicating the number of hours spent on the work they performed.  Perhaps there is a chance you can claim they spent way too many hours on the work??  On the other hand, they are lawyers and they can bill you $300/hour or so.  If they got your bill down to $300-$400, it would be hard to ask for a refund because they performed the service as requested.

If you owed more than $7,000, then the service was truly worth it.  If not...?