- Report: #1522884
Complaint Review: Stub Hub - San Fransico California
Reported By:
Reginald -
Granada Hills, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Stub Hub
199 Fremont St San Fransico, 94105 California, United States
Phone:
866-788-2482
Web:
www.stubhub.com
Categories:
Business Rating:
(0)
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Stub Hub Bait & Switch San Fransico California
On November 19, 2022 I purchased Chris Rock/Dave Chappelle tickets listed as section P for San Diego. I live in Los Angeles, once I paid and received my tickets they arrived showing WCP not just section P. They forwarded as co-conspirators tickets with the wrong original description. I called immediately and spoke with Chanel who admitted the information was posted with the P and the tickets showed up with a WCP which she said would be corrected in 72 hours. I gave them 72 hours and was not contacted so I called again and spoke with another phone operator who mentioned they were going to refund or find me tickets at no additional cost just as Chanel advised. I called 3 additional times within a week and 2 days. I filed a case with Paypal and the BBB, they contacted the BBB with a reply, (I will forward on request) that they would kindly help me if I cancel the case with Paypal, (with knowledge I can't refile the case after canceling).
This was a clear Bait and switch and I could call it other things as well that would warrant actions. The tickets arrived (not as subscribed) period. To date I have not heard from them about my tickets because as they express they are a third party which others sell products on? Question (If someone falsely advertises something on your site and you receive a fee/commision for services you're not responsible as well. I would wonder if con-conspirators get the same options? DO NOT CANCEL YOUR CASE WITH PAYPAL, THEY ASK YOU TO DO THIS TO LIMIT OPTIONS WHILE THEY ALLOW THE CLOCK TO RUN OUT AND THEN HAVE THE UPPER HAND!
