- Report: #1527733
Complaint Review: Straight Talk - Miami Florida
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Author Not Confirmed
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Straight Talk
9700 NW 112 Avenue Miami, 33178 Florida, United States
Phone:
877-430-2355
Web:
straighttalk.com
Categories:
Business Rating:
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Straight Talk Straight Talk Wireless Refusal to allow number port out to a new carrier Miami Florida
As crazy as this sounds, rest assured it’s 100% true.
If you are a Straight Talk customer, and you switch out to another carrier, you WILL NOT, I REPEAT, WILL NOT be able to port your number out to another carrier if your Straight Talk phone is broken, stolen, lost, or inaccessible. Your SOLE option is to buy another phone, then a prepaid plan (if your service has lapsed), and THEN AND ONLY THEN will you be able to receive your Port Out PIN, and only if you have access to the SIM card that carries the number you want to port out.. They use email to verify you, BUT NOT TO RECEIVE A PORT OUT PIN! It’s obvious what’s behind this: they figure that you will, having bought another phone and plan, simply stay with them. THE SOLE WAY TO PORT YOUR NUMBER OUT IS TO RECEIVE YOUR PORT OUT TRANSFER PIN VIA A TEXT, EVEN IF YOU HAVE NO ACCESS TO THE PHONE!! If you don’t have access to at least the SIM card for your number, you can forget about retaining your number.
