- Report: #1516170
Complaint Review: StarLite propane - Bay Shore New York
Reported By:
Arthur A. -
Amityville, New York, United States
Submitted:
Updated:
-
Author Confirmed
Why?
StarLite propane
111 South Fourth St. Bay Shore, 11706 New York, United States
Phone:
631 586 2264
Web:
111 South fourth St. Bay Shore, NY 11706
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
StarLite propane Corp. my propane tanks went empty because of their negligence. Bay Shore New York
On Fri. Feb.11,2022 I detected a strong odor of gas, and called a hot water tank service man, to come and look for gas any gas leaks. The serviceman could not fing any gas leaks, but he found that my propane tanks were empty. He asked when did I last fill the tanks? In looking at my bills I saw the last fill up was on Nov. 2021. I'm on automatic refill, every 60 day.
From Nov. 2021 to Feb.2022 that's 90 days, which means that they were 30 days late. I was charged $95.00 by the serviceman to come to my home. I called the company on Mon. Feb.14,2022 telling them that I think they should reimburse me, because it was their negligence in not delivering my propane on time, they refused me.
I've been a loyal customer for 23 years, and this is how they treat the customer. They have many complaints with the BBB for bad practices.
