- Report: #1478819
Complaint Review: Spectrum - Carol Stream Il 60132-0901
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Author Confirmed
Why?
Spectrum
Carol Stream, 60132-0901 Il 60132-0901, United States
Phone:
1 855 707 7328
Web:
twc.com/billing
Categories:
Business Rating:
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Spectrum Time warner Stated one price, and charged a high price Carol Stream Il 60132-0901
I was told when i rent a modem support to be free, and my monthly bill would be $19.99 including taxes. Recevied my monthly bill and it is $30.71. When called Spectum i was told i recevied the wrong information and there was nothing they would do.
I ask them about a bundle on my bill that i did not order, i was told i needed to up grade since i been with time warner. the misstate was there problem for telling me the wrong information. but refuse to correct it.this is not right. taking adventage of customers. I will return Spectum modem/ router.
1 Updates & Rebuttals
The Dog
United StatesGo Ahead, Turn The Equipment In
#2Consumer Comment
Wed, July 31, 2019
Go ahead and do it, Einstein. That DOES NOT make what you owe them vanish.
