- Report: #1516400
Complaint Review: SourceOrtho - Mt. Pleasant South Carolina
Reported By:
RippedOffShopper -
Ridge Spring, SC, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
SourceOrtho
2612 Larch Ln Suite 101 Mt. Pleasant, 29466 South Carolina, United States
Phone:
866 425-3209
Web:
https://www.sourceortho.net
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
SourceOrtho DEFECTIVE MERCHANDISE Mt. Pleasant South Carolina
Infaltable blood flow restriction cuffs with pressure gauge (like guage medical people use to check your blood pressure with a cuff)
One of the inflatable leg cuffs would not inflate. Also, the pressure gauge would not register at numbers above 40 even when a cuff was inflated. Two defective items out of five!! When I ordered, I was told I had 30 days to return this product. I did not think to ask if they gave refunds because I so rarely have to return any merchandis. When I called customer service to ask about return protocol, I was told that I could not get a refund even though I had only had the product two weeks and had not been able to use it due to above listed defects.
I recommend not buying products from this company. I would not have ordered if I had realized they do not refund. They did offer to replace the merchandise but who wants merchandise from a deciteful company that provides defective merchandise. Fortunately my credit card company has responded to my dispute and has refunded my money. (probably because I have had my Visa card for over 30 years and have only had one other dispute!) Buyers Beware!
