- Report: #1513190
Complaint Review: Snaptravel - San Francisco CA
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Author Confirmed
Why?
Snaptravel
18 Bartol St San Francisco, 94133 CA, United States
Web:
https://www.snaptravel.com/
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Business Rating:
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Snaptravel deceiving and misleading; claimed 100% guaranteed booking, took the money, made no reservation and refused to issue refund San Francisco CA
deceiving customers on puporse by claiming all bookings are 100% guranteed; 1.5 days before check in hotel received no reservation from this company.
They try hard to lie to customers that such is "normal" - 3rd party bookings are left until "last minute" by the hotel staff, which is absolutely not true if you have any experience with other travel agencies;
refused to work with refund; most customer services exp those by texts appear to be AI-powered answering machines;
CFPB should step in and take a look.
