- Report: #1501717
Complaint Review: Sling TV -
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Sling TV
United States
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www.sling.com
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Sling TV Charged me after cancelling FREE TRIAL
I tried the 3-day Free Trial with Sling TV. Before the trial period ended, I cancelled the account on their website. They did not send an email confirmation of the cancellation so I contacted them via chat. They said the have no record of the cancellation and that I am being charged for 1 month service of $30. I have a full transcript of the chat. I will dispute the charge with my credit card company.
THE 3 DAY FREE TRIAL IS A SCAM - Sling TV will not let you cancel before the free trial ends and they WILL get your $30.
Agents in the chat were Abigail (initially) then Giovanna, with operator ID: GAR (Abigail's manager).
1 Updates & Rebuttals
Robert
Irvine,United States
This may help...
#2Consumer Comment
Mon, November 09, 2020
https://help.sling.com/en/support/solutions/articles/46000000217-known-issues#account
It looks like they have issues with having people trying to cancel.
