- Report: #1503763
Complaint Review: Shipt Inc. - Birmingham AL
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Author Confirmed
Why?
Shipt Inc.
17 20th St N #100 Birmingham, 35203 AL, United States
Phone:
9542976824
Web:
Shipt.com
Categories:
Business Rating:
(0)
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Shipt, Inc. Personal Shop and Delivery Birmingham AL
When I started shopping for Shipt in February, I was doing about 8 shops a day, and making over $1,000 a week. Then Shipt just cut me off even though I was on the schedule for 84 hrs a week - no offers were given and all shops had to be taken out of Metro that were in cities 90 miles away. A few of the customers were very unreasonable in their ratings; which as a sub-contractor you are not allowed to address- that lowered my Stats. Chat support and Shopper Success were helpful at times and just as unfair at other times especially when asking for late forgiveness (due to Orlando traffic or customer add-ons).
I usually received wonderful feedback from my customers. I had a steady 4.8 rating. But Shipt deactivated my account as well as many other shoppers without notification, explanation or reason. They have poor ethics and have tarnished their image as a company.
1 Updates & Rebuttals
John
South Bend,United States
Shipt needs to SINK!
#2Consumer Comment
Tue, January 26, 2021
yea they did the same to me, now they are advertising in the local papers and everywhere they can for workers, but we spread the word in town even posted signs in towns around us! Then i got a set number of customers and did myself, screw them. They treat contractor's like crap and that is putting it nice, I busted my butt working all during COVID19 through June, still no masks nothing, not even hazard pay since their was so many orders their system couldn't even handle it and if you needed their help to bad your screwed then they said to email them we all kept emailing them for help,
they even called me after they fired me for messages I left two months prior then they fired me with a 4.9 rating. I did it for the customers who needed the food not for Shipt who I can only hope they get taken over by another company!
