- Report: #1477721
Complaint Review: serve american express - Fortson Georgia
Reported By:
Richard -
SAINT AUGUSTINE, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
serve american express
P.O. Box 826 Fortson, 31808 Georgia, United States
Phone:
1‑800‑954‑0559
Web:
https://www.serve.com/
Categories:
Business Rating:
(0)
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serve american express Serve American Express - False Advertising, theft of services Fortson Georgia
I received a Serve American Express pre-paid card as a birthday present. Upon receiving it I saw on the outside of the package that there are no hidden fees and the expiration date of 7/23. I did not need it right away so I put it in my safe. I pulled it out recently, registered it for the first time on 4/19/19. I then checked the balance and found that it had a zero balance. I called customer service to find out "what the mistake was" and was told that all of the money had been used up by the monthly service fee of $6.95/month.
In my opinion, this is theft of service, false advertising and fraud. The customer service person said that "no hidden fees" meant that if you open the package up and read the fine print that all of the fees are outlined. Do not let these people rip you off like they did me. I am surprised that a class action lawsuit has not been started against this company.
1 Updates & Rebuttals
The Dog
United StatesYou Can Stop Playing The Sympathy Card
#2Consumer Comment
Fri, April 26, 2019
Being a veteran HAS NOTHING to do with this. In fact, using that SYMPSTHY CARD is an afront to those who have served or are currently serving. The secured debtor is under no obligation to reaffirm on the debt. In order to protect secured property during a BK, the creditor must agree to a reaffirmation of that debt and enter into a new contract.
One would think one would at least know what they are talking about before acting like a legal expert. But then again, consider the source...someone who over and over attempts to use veteran status as a sympathy card or excuse.
