- Report: #1483240
Complaint Review: secureboxoffice -
Reported By:
Lisa -
Staten Island, New York, United States
Submitted:
Updated:
-
Author Confirmed
Why?
secureboxoffice
United States
Phone:
877-582-9297
Web:
www.secureboxoffice.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Secureboxoffice Deceiving name and lots of fees. Tried to cancel before it was confirmed and they kept me on hold and said there was nothing that can be done
I wanted to get tickets for my parents so I thought I was ordering from the box office when in fact once they showed me the total price, I realized it cost way more than what I expected and wasn't the box office. It clearly stated that your tickets aren't confirmed yet, so I called the company to tell them I don't want the tickets and after keeping me on hold they said they are now confirmed and there is nothing I can do about it.
Then they said I can resell them but I won't get my tickets until 2 days before the show. How can I sell tickets if I don't have them until several months from now. I really feel like they were deceitful since I wanted to get them directly from the venue for half the price and half the fees. I expect them to reimburse me for these tickets since they were deceitful.
Additionally, you will see there is a timer in the upper right corner that asked me to confirm which I didn't.
