Stay away from these shysters! I ordered a Herman Miller Aeron chair and paid for it via PayPal. When it didn't arrive within the stated 14 days I wrote the company via email. After 3 mails they didn't answer me nor did my chair arrive. I disputed it via PayPal. The company sent a FedEx tracking number which was falsified.
The FedEx tracking number belonged to someone else entirely and didn't have my name or address on it. Nor did it have the correct item. I wrote to PayPal to refund me and they are now looking into it. FedEx confirmed by phone that the tracking number did not belong to my address at all. The company denies everything and did not refund me. I will get them to pay me back one way or another.