- Report: #1496627
Complaint Review: Sapphire resort - Las Vegas Nevada
Reported By:
Tim and Rebecka Clark -
Marysville, Washington, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sapphire resort
3700 S. Las Vegas Blvd Las Vegas, 89109 Nevada, United States
Web:
https://staysapphire.com/home/landing
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sapphire resort Geo holiday, Jockey Club, Star point Resorts Rip off. Wont allow us to sell. Resets our interest on loan yearly. Consistently raises the fees. Las Vegas Nevada
As active service members of the Navy, I am extremely disappointed with how my wife and I have been treated by Star Point. First off, they claimed that they are sponsored by USAA. We are members of USAA and completely trust them. Star Point took advantage of this and even told me that I would receive a discount at the Resort for being a USAA member. It wasn't until after we signed the paperwork were we made aware of this blatant lie. We were told timeshare ownership was a great investment and that since we "owned" a part of the Jockey Club we could claim in on our tax return. Once filing our taxes and expecting a 1098 form to claim our interest was I made aware that we did not own anything.
We bought a membership and owned points. Lie #2. We were careful to retain all of our paperwork given to us after the sales transaction. After returning home and reviewing the paperwork we noticed pages were missing and some of the forms had handwritten notes on them that had not been included in the paperwork given to us. We also noticed the form "Receipt of Nevada Public Offering" has our names and address misspelled. This is remarkable as it is required to be signed by us in front of a public notary and yet these documents are clearly fraudulent. This company has scammed us out of $20,000. They lie straight to your face and don't care whatsoever. All they care about is money.
They ignore you until you stop paying and then they report you to the credit bureau. Why is no one investigating this company? We have been duped by this company and suggest everyone to STAY AWAY from Star Point, Sapphire, Geo Holiday unless you are okay with just handing your money over and getting NOTHING in return.
