- Report: #1476558
Complaint Review: Samsung - Los Angeles California
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Author Confirmed
Why?
Samsung
523 W. 6th Street, Suite 300 Los Angeles, 90014 California, United States
Phone:
+1 (213) 243-3333
Web:
www.Samsung.com
Categories:
Business Rating:
(0)
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Samsung The phone is not working as advertised. Its not even a month old and it is broke. Will not return! Los Angeles California
The phone is the Samsung Galaxy S10+. It stopped allowing 4g and will I have to be on wifi for it to work properly. I went online to see if I could solve the problem. It seems alot of people are having the same problem and they have gone back and forth with there carriers and Samsung. It Is a faulty phone and Samsung knows it.
There fix, return the brand new phone, and they send you a referbished one. Problem is still there with a referb. I have had the phone for less then a month and they will not return the phone for a refund. They just say "15 day policy". Screw that. The phone is not working, and the "fixed" referbished phone has the same issue. So know I will litigate in court. I refuse to pay for something that does not work.
I asked for the transcript on the conversation and was told that I would be sent an email with the transcript. Nothing. These company is filled with crooks and liars.
