- Report: #1496453
Complaint Review: Royal Destinations - Las Vegas Nevada
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Author Confirmed
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Royal Destinations
3160 S Valley View Blvd STE 208 Las Vegas, 89102 Nevada, United States
Phone:
888 855-7175
Web:
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Royal Destinations Dexicor Inc. Paid $399 for a travel promotion that I cancelled 1 day later and was promised a full refund. Never came Las Vegas Nevada
I was contacted by a travel promotion company, Royal Destinations out of Las Vegas and was sold a $399 "package" that was supposedly fully refundable. Purchase date was Jan 20 2020. The amount was $399. Traveler ID #*********. I requested a FULL refund 2 business days later. No services had been provided. At least 20 calls and nearly 6 months later, I have not received my guaranteed refund yet.
I spoke to Andrew ****** several times and he guaranteed my the "check was in the mail" yet I never received it. Next Andrew promises a new check had been generated and sent. Never received it and that has been 3 times now a check had been "sent". Now he has simply refused to return the last 5 calls I have made. The number given (***) ******** is ONLY an answering service. You never get the company! Call log: Jan 10th 2020 Purchaced package Jan 14 2020 Called for cancellation and refund Jan 22 2020 Call and promised refund on its way Jan 30 2020 No refund in the mail.
Called again Feb 14 2020 Spoke to Andrew Miller. He assured me the check was in the mail Feb 18 2020 Andrew Miller claims another check had been sent Feb 21 2020 No check yet. Left another message Feb 26 2020 Left another message with Rosa No $$ March 3, 6. Left 2 additional messages March 16 2020 Left another message Hana April 2, 6 2020 Left 2 additional messages April 21, 28 2020 Left 2 additional recorded messages May 11, 2020 Spoke live to Andrew Miller.
He claimed 2 check had been sent and he would send me proof of invoices that checks had been issued and another check would be issued. May 18 2020 No check. Left another message May 22 2020 Spoke to Andrew Miller said another check would be issued June 2, 14, 16. Left additional recorded messages
