- Report: #1478875
Complaint Review: Right Car - Fort Lauderdale Florida
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Author Not Confirmed
Why?
Right Car
2929 Federal Hwy Fort Lauderdale, 33316 Florida, United States
Phone:
(800) 314-7306
Web:
https://www.right-cars.com/
Categories:
Business Rating:
(0)
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Right Car Ft Lauderdale Did not provide service...no refund given Fort Lauderdale Florida
I booked a car online through Orbitz for May 9th - May 13th at Right Cars in Ft. Lauderdale, Florida. I paid $121.13 with a DEBIT card for the rental ahead of time online. Itinerary #7431364807347. Confirmation RC0708970. When I went to pick the car up, there was a sign on the desk that stated they only take credit card.
I only had a debit card in possession, but had already PREPAID for the rental. I was instructed to bring the card that I paid online with (debit card). I was refused service and when I asked for a refund at the business, they told me to contact Orbitz. They were very rude. I contacted Orbitz who opened a claim and notified me that Right Car was not issuing a refund to me due to their "policies".
I did not even receive a car from this business. I had to rent through someone else, which put me out of more money. I expect a FULL refund because I was never able to pick up the car. Upon searching online I found many other people were scammed by this sleazy business. Please do what you can to ensure this business doesn't scam anyone else.
Had I know of their bad reputation, I would have never rented from them. I had to take an uber elsewhere, and even the driver told me what a joke that business is. Right Car emailed me and claimed my refund would come from Orbit but that is not the case...Right Car is the one who took my money.
1 Updates & Rebuttals
The Dog
United StatesDo Yourself A Huge Favor....
#2Consumer Comment
Fri, May 17, 2019
FORGET about these third party reservation "services". They can't do ANYTHING you can't do! When things go wrong, you can't do anything because they stand in the way of you dealing directly with the merchant!
You don't need ANY of them for any kind of reservations. Go direct. Their BOGUS claims of them saving you big money are simply that...PURELY BOGUS!
