- Report: #1489993
Complaint Review: Riamzone - Philadelphia PA,
Reported By:
Concerned -
Chicago , IL, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Riamzone
3287 Tree Top Lane, Philadelphia, Philadelphia, 19108 PA,, United States
Web:
https://riamzone.com/index.php/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Riamzone My son bought a kayak for a better price than Amazon, but website appears to be a fake. No email confirmation. No tracking number. Philadelphia PA,
My son found a better price on this nice appearing website and bought an inflatable kayak, but the only way to buy it was to check out via paypal. You could not add it to a cart. Paypal is still pending payment. No emails or tracking information were received.
My son figured out a day later that the site was totally bogus and only 2 months old. The email is fake. The names of the CEO and address are also fake. Even signing up for a coupon and newsletter were fake. The website is really only functional to take payment but it looks very nice.
It sold everything in the categories below:
- Laptop & Computers
- Camera & Photography
- Smart Phones & Tablets
- Video Games & Consoles
- Toys
- Motorbike
- Cart Electronic & GPS
On Paypal, we were unable to stop or cancel payment. (per Paypal website, resolution was:"not for this category") ?
Happened on the weekend. We will call bank to try to reject payment. Lesson learned the hard way. If we get a kayak in the mail, I will report it, but not expecting it. Please avoid this website!
3 Updates & Rebuttals
nick
new castle,Delaware,
United States
3 Weeks 21 Days after order and No reply from seller after 12 emails
#2Consumer Comment
Sat, May 02, 2020
Still no reply from website and today I get a email from Fedex with a tracking number from the manufacturer of the product I ordered from this website. I will update order next week after fedex delivers it next week.
nick
new castle,Delaware,
United States
Web Site Fake
#3Consumer Comment
Thu, April 23, 2020
Web site is fake Address is fake Phone number is out of service I order something over 10 days ago with paypal. I emailed them all 3 ways total of 12 emails noreply as of this comment called paypal to stop payment. paypal told me it's not a U.S. account.
This is from paypal. MelinaWarehouse The receiver of this payment is Non-US - Verified melinawarehouse @ gmail.com is there email from paypal
Lissa
Wheaton,Illinois,
United States
Concerned no more
#4Author of original report
Thu, January 23, 2020
OK, so in all fairness, the kayak did arrive the following week or so, and the price was much better than Amazon. Perhaps we should have given it more time but my son, who knows how to program, thought too late, that the site was not legitimate. Now it seems more fair to say that it may have just been unfinished.
They got the business up and running but the small details and conveniences of buying online were not completed yet, ie. not being able to place item in the cart and only able to pay via Paypal. Even Paypal was suspicious, as they did not release the funds until they were sure.
Also we were unable to stop the payment or cancel the order. So, I think they could do better in making their site more safe and customer friendly but I am sorry to have judged so quickly by writing the original report. So, please watch this business progress. If they complete their website, you may be able to find some good deals!
