- Report: #1518611
Complaint Review: rentalcars - Dubai Dubai
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Author Not Confirmed
Why?
rentalcars
Dubai, Dubai, United Arab Emirates
Web:
rentalcars.com
Categories:
Business Rating:
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rentalcars.com - Don't use this service or you will suffer. Stay away from this website these people are so rude and fraudsters. Ripped me of with 1700 and no service provided other than frustration. Dubai Dubai
Stay away from this website these people are so rude and ignorent. They are so cleaver that they have removed the option of writing review on google.com. Don't know how but that have removed giving google reviews , you cannot give honest review on google for rentalcars.com, they such deceiving car rental.
I booked from there website thinking that they offer cheapest rates but it turns out they were the most expensive when they charged my credit card. They don't have there own car rental company or offices but they are middle man they get money from us "customers" and pay the car rental.
I booked a for 3 days from hertz through them they charged me 1700 from which they paid very little to hertz.
The haven't mentioned clearly the documents requirement, though I had all the documents with me, Hertz still refused to provide me the car, so I didn't get the car on the booking day and i had to rent from an other car rental cause I had to travel and catch an other booking, next day when I called, rentalcars.com staff completed refused to service any refund and rather blaming me that I have not provided documents though I had all the document with me.
All other car rental companies would verify the document prior to confirm the booking, but these people were only interested in steeling money from my credit card and never explained of verified the document, I have driving license from two different countries and residency as well. but no sir why ask for documents when you can freely charge the credit cards.
In short I lost all 1700 and didn't get the car and since rentalcars.com is a online service they just got away with this. My sincere advice get a rental car directly from big car rental companies like Hertz or Enterprise etc that will be cheaper and they have office that can help you with such situations.
Stay Away Stay away from such middle man online services ......
Rentalscars.com BIG NO NO ....
