- Report: #1521289
Complaint Review: Red Roof Inn SEATAC - Seattle Washington
Reported By:
Michael -
simi valley, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Red Roof Inn SEATAC
16838 International Blvd. Seattle, 98188-3117 Washington, United States
Phone:
937-327-6514
Web:
https://www.redroof.com/property/wa/seattle/RRI304
Categories:
Business Rating:
(1)
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Red Roof Inn SEATAC I was injured by Red Roof Inn Seattle Washington
I was staying for work. When I came back at night my key card would not open the door. Being used to it not working until the 3rd or 4th swipe I kept swiping until I hit about 12 swipres. After that I went down to the front desk. The same woman was there from the morning when I left.
I told her my key was not working. She asked me what room I was in and re-keyed my card. This time it opened quickly but the latch was over the door. Thinking the housekeeper had left it over but not locked I stuck my finger in the opening to push the latch over.
Right then the door slammed on my finger and a woman was just standing there glaring at me through the crack not saying anything. I immediately went back to the front desk to ask where all my personal belongings were. In particular I was asking about my bodycam. I had a lot of belongings in there as well as food.
The woman asked for my I.D. and said she had no record of my reservation or my belongings. I went back a couple days later and asked the same woman and she told me the same thing. They have cameras recording video.
I have a few emails going back and forth between Red Roof Guest Relations and someone who claims to be a negotiator for Red Roof. Not once have they acknowledged what happened to me or told me where my belongings are.
I now have a ticket in with the Attorney General of Washington over the matter. Because of the injury I incurred during this incident, Seattle Police are asking me to report this as a robbery in an official police report over the phone. This is not a comfortable place to stay either.
No microwaves or refers in the room.
1 Updates & Rebuttals
Robert
Irvine,California,
United States
Cool story bro...
#2Consumer Comment
Thu, September 22, 2022
So you claim that your key wasn't working. You go downstairs to get a new key. Then when you return the door is actually latched with apparently someone else in the room.
You aren't concerned that someone is in your room, and even though you had food and a lot of personal belongings your main concern was your bodycam? They then tell you that they have no record of their reservation and apparently instead of arguing with them or trying to get it straightened out you come back a couple of days later. Makes total sense.
By the way, if all of your belongings were in the room and apparently now missing, where did you go for those couple of days?
Did you ever go to the ER, Urgent Care, or any doctor about your "injury"? What was the diagnosis?
