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  • Report:  #1495231

Complaint Review: Quality Used Engines - Leawood KS

Reported By:
Julie - Nashville, United States
Submitted:
Updated:

Quality Used Engines
4745 W 136th St Leawood, 66224 KS, United States
Phone:
866-319-1643
Web:
qualityusedengines.com
Tell us has your experience with this business or person been good? What's this?

Do Not Buy Anything From Quality Used Engines!

We had to contact them repeatedly to get the engine initially. Including a threatening email before they shipped it to our mechanic more than a month later. They took out our $1,520 the day we ordered it though. 

Our mechanic is a master mechanic who works in a reputable shop. After he finished installing the engine, he drove it about 30 minutes and it started to make really loud noises. 

Our mechanic has already put in about $2,000 in labor. He called the company, we called the company repeatedly.

They never returned our calls or the threatening email I sent about contacting our credit card company. 

I called our credit card company. They are going to investigate and dispute the charge. We do have to return the motor for the credit card company to dispute it. Idk how much that will cost to ship. 

We’re going to look for a rebuilt engine from a reputable company. Our mechanic suggested we check BBB before ordering another engine. 

We’ve since found several with A+ ratings where we could have bought a rebuilt engine for about $700 more. 

I checked BBB. Quality Used Engines has an F rating. 

I hope everyone who wrote a review will post on QUE’s twitter feeds about their experience. They have 4 twitter feeds. Just look for Quality Used Engines. 

I had to put my review on Facebook as a comment under their previous posts. I copied and pasted to several comments so more people can see it before being ripped off. 

Anyway, good luck to everyone. I hope these reviews will help some other poor soul. 

Our mechanic is a great guy. He said he won’t charge us for the labor on the bad motor. Just for the labor on a rebuilt one.

We are really fortunate. Other people would have had to pay $2,000 in labor twice. And he works in a good shop. This has been such a hassle. I haven’t been able to drive my car since January. 



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