- Report: #1481832
Complaint Review: Pooldeals.com - Grand Island New York
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Author Not Confirmed
Why?
Pooldeals.com
Grand Island, 14072 New York, United States
Phone:
800 768-1049
Web:
Www.pooldeals.com
Categories:
Business Rating:
(0)
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Pooldeals.com Poolzone.com Never received refund. Scammed! Grand Island New York
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I placed an order on 6/23/19 for a pool liner and was immediately charged. Was emailed by Jamie stating they didn’t have the liner and they could send a different one or cancel the order. I asked to have my order replaced. He said ok, this process usually takes 3 days.
Long story short... called customer service and was told that my refund went thru on 6/26/19.
On 7/6 still nothing in my account so I had to contact them thru their website and open a “ticket”. Reggie Anderson responded that my refund went thru 6/28/19.
Sent another email a few days later and got the same abrupt response. “ refund went thru 6/28/19.
It is now 7/13/19 and still no refund. So I filed a claim with my credit card and I’m sure I will get what is owed to me. I saved every piece of correspondence between myself and these scammers. Stay away from this company. I should have done my research but I was in a hurry. I learned my lesson.
Nothing but aggravation.
Pooldeals.com is all over the Internet. There are so many complaints about them. I can’t find one good review and it’s all the same story over and over again.
