- Report: #1528448
Complaint Review: Patriotic Pro Supply - Rutherford New Jersey
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Author Not Confirmed
Why?
Patriotic Pro Supply
Rutherford, New Jersey, United States
Phone:
1-888-384-4318
Web:
https://www.patrioticprosupply.com/
Categories:
Business Rating:
(1)
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Patriotic Pro Supply Didn't honor trial period & doubled billed Rutherford New Jersey
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Don't do business with Patriotic Pro Supply
I ordered a product from Patriotic Pro Supply and on my receipt, noticed I had also signed up for a wholesale club membership. If I wanted to cancel, I had to do so by 23 Aug 2023.
I tried to cancel three times before that date... and was ignored. I have screenshots, video grabs, and phone call recording to backup my statement.
I clicked on the Cancel Membership link as instructed in the order receipt. That took me to a 404 error page.
I then emailed the email address as instructed in the order rereceipt. Unfortunately, I received no response.
I then called the phone number as instructed in the order receipt... but was fwd'd to a voicemail.
Result: They never responded and have stolen $117.82 from my account.
- Timeline -
12 Aug 2023 - Ordered product.
Noticed I had also signed up for a membership trial period. I had to cancel by 23 Aug 2023 or I'd be charged $58.91
16 Aug 2023 - Canceled Membership
... a few hours later... my card was
swiped.
16 Aug 2023 - $58.91
24 Aug 2023 - Called to cancel and
was sent to voicemail.
28 Aug 2023 - $58.91 was taken
AGAIN
