- Report: #1477056
Complaint Review: OnStar - Nationwide
Reported By:
Scammed OnStar User -
Bellevue, WA, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
OnStar
Nationwide, United States
Web:
www.onstar.com/
Categories:
Business Rating:
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OnStar gm roadside assistance chevrolet roadside assistance allstate roadside services Onstar, the Ultimate Scam
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So OnStar tells you that they will provide Roadside Assistance: Don't believe it!
The only time we needed it, Onstar could not find anybody. They told us to get a towing service on our own. I had to pay $212.30 on mycredit card for the Tow. If I had not trusted OnStar, I would have carried Triple A or Roadside assistance on my insurance for a couple of dollars a month. Instead paid about $12/month for this scam of a service. I thought hey OnStar would stand behind their service and reimburse us. Well I guess that will happen when Pigs Fly. I wasted a lot of time calling Onstar trying to get reimbursement but they gave me the run around.
I was transferred to GM Road Side Assistance twice from OnStar. The b***h at GM had the nerve to berate me for needing Road Side Assistance in the first place and told me it wasn't GM's fault.
OnStar offered me two months of service free, I cancelled it anyway because what is the point of having two months of Nothing?
Let me WARN Everybody:
Get roadside assistance through AAA or through your Auto Insurance because OnStar is a Scam and can not be relied upon even upon even though you are paying to 10-20 times as much.
