- Report: #1498528
Complaint Review: NorthOne Bank - New York New York
Reported By:
Albert -
Scottsdale, Arizona, United States
Submitted:
Updated:
-
Author Confirmed
Why?
NorthOne Bank
18 West 18th Street New York, 10011 New York, United States
Phone:
833-222-1802
Web:
www.northone.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
NorthOne Bank They sent messages that bank account was overdrawn. Current balance at that time was over $300.00. This was the second time this happened. Now the account is locked and there is no way to contact them as they use computers to talk to you. Never once has there been a conversation with a human. The web page they have is used to lure new clients to believe that they have great 24 hour service. New York New York
Report Attachments
NORTHONE BANK HAS CANCELLED MY ACCOUNT WITHOUT GIVING ME A REASON. I HAVE OVER $300 IN THE ACCOUNT AND THEY ARE TELLING THAT IT IS OVERDRAWN. THEY DID THIS ONCE BEFORE AND THEN SAID THAT THEY MADE A MISTAKE. THE BANK HAS ABSOLUTLY NO WAY TO HAVE INTERACTION WITH A HUMAN AND THEY DO NOT RESPOND ONCE YOU CONFRONT THEM.
THEY USE TEXTING ONLY AND MOST OF THE TIME IT IS A COMPUTOR GENERATED ANSWER. THE PHONE NUMBER THAT THEY HAVE FOR CUSTOMER SERVICE HAS NO PERSON ANSWERING AND THE MESSAGE TELLS YOU TO SEND THEM A TEXT FROM THEIR SITE. THEY HAVE COMPLAINTS ON OTHER SITES THAT GIVE SIMILAR STORIES.
I THINK THAT THEY ARE DISHONEST AS THE REASON THAT THERE IS NO INTERACTION WITH SOMEONE FROM THE BANK.
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