- Report: #1524917
Complaint Review: nationstar dba mr cooper - texas
Reported By:
Beverley -
corona , california, United States
Submitted:
Updated:
-
Author Confirmed
Why?
nationstar dba mr cooper
texas, United States
Phone:
8663162432
Web:
mrcooper.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
nationstar dba mr cooper accelerated my loan from 2057 and removed 10 years now it says 2047 payment increased 1400. this is no loan mod texas
Report Attachments
letter from me with complaint
lender reply
I fell behind on my mortgage payments during the pandemic, I tried working with the servicer and was denied for mortgage relief 2-3 times I appealed the denial and thought I had a victory until I saw that a loan mod is not a loan mod after all, my current documents say my mortgage is good until 2057, the lender took 10 years off my loan hence they escalated the terms and now I am unable to afford my home loan. the payment increased by 1400.00 so instead of paying what should be 3157 or less the payment is now 4775.56, I am a retired 82 year old senior citizen, my kids paid the 3 trial payments of 4775.56 for 3 months because I thought this extra money would get me caught up and after the 3 months I would be in reasonable payment. now I am in a worse situation $4775.56 mortgage increase of $1400 on top or sky high utilities $2000 gas, water and electric I was also denied for the California mortgage program 10 times citing I don't fall under HUD loans, I am looking for help, see lender response to my complaint regarding the loan amount increase and asking how this a loan modification
