Complaint Review: National Agents Alliance - Burlington North Carolina

  I came aboard with The Alliance on 5/24/2023 and there's been poor communication from my upline (Jared and Rachel Doucette) from the start. To start, I was initially contacted by an "appointment setter" asking me to set up a phone interview for the next day. I replied in the affirmative and welcomed the opportunity to discuss what The Alliance had to offer. The appointment was set for the next day 5/18/2023. The next day arrived and I made sure I was available and I was by my phone anticipating the call. I waited a total of 45 minutes by my phone and no one ever called me. The next day the same "appointment setter" called me and apologized. He tells me that Rachel said she tried to call, which I know isn't true and I can prove. I reluctantly accepted an invite to reschedule and booked a phone interview for 5/22/2023 at 10:10 A.M. The appointment time comes and I hear nothing until finally at 10:51 Rachel manages to call. The interview was brief and not many questions were asked that I expected a hiring manager to ask. I reluctantly decided to give The Alliance a chance in spite of the rocky start. So I did an onboarding and a Zoom meeting was set up for 6/07/2023 with Jason Mathis. In the time leading up to the 6/07 meeting, I never heard one thing about what the next steps were. I was sort of sitting in limbo so to speak. The 6/07 meeting proceeded as scheduled, he gave me an overview of who they were. He then asked me about an email that was supposedly sent to me by Gabriela who did the onboarding. I didn't have a response, and Jason made the remark that based on the look on my face, you didn't receive it. To which I replied in the affirmative. Then someone named Wolf Vargas who was also a part of the Zoom meeting sends me an email with a "to do list". I go through the list to get everything done. I got hung up on the part where I had to get some pictures and a bio for the ATM. The to do list said to open the attached ATM template, and that only page 2 & 3 need editing. I clicked on it to open it up and nowhere did I see any option to edit the template. I made several attempts to edit the template to no avail. I finally called Rachel to ask how I edit the template, to which she replied, send me pics and a bio, and I'll take care of it. This was on 6/12/2023. I didn't get a response back until 6/19/2023, and that response didn't come with a completed template. She then asked in the response if I was ready for an agent ride along, and to call and schedule one. I called and said I was eager to do a ride along. I have yet to hear anything about an agent ride along. On 7/10/2023 at 12:06 P.M I got a call from Jared. Jared asks me how I am doing, to which I reply that I'm not doing all that great. I voiced my concerns about the lack of communication and told him about not being able to edit the ATM template. I also told him about not being able to get an agent ride along. He told me to reach out to him from now on, and his solution was to add me to a Whatsapp group chat. He also told me to send him the pics and bio for the ATM. Which I emailed him the very same day. I haven't even so much as received a response from him. No response regarding the ATM template or the agent ride along. I texted both Jared and Rachel on 7/14/2023 asking about getting a release, as of today 8/05/2023, I have yet to receive a reply. You would think that if you recruited an agent, you would want to make sure that he/she is properly orientated and knows what's going on. At this point I am extremely confused, and I am also extremely frustrated. This pretty much sums up my experience with The Alliance thus far. If you're newly licensed and someone from "The Alliance" calls and tries to recruit you, run the other way!