- Report: #1520917
Complaint Review: MOTOIN.DE MOTOIN - Aachen Aachen
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Author Not Confirmed
Why?
MOTOIN.DE MOTOIN
motoin GmbH Rotter Bruch 26a DE - 52068 Aachen Germany Aachen, 52068 Aachen, Germany
Phone:
+49 241 4125990
Web:
www.motoin.de
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
MOTOIN.DE, MOTOIN, MOTOIN.DE MOTO IN GERMANY, OVER CHARGES LIES ON PRICING, RIP OFF, NOT AS ADVERTISED, POOR SERVICE, TERRIBLE AVOID THREATENS LEGAL ACTION WHEN YOU COMPLAIN Aachen Aachen
Report Attachments
ABSOLUTELY THE WORST ONLINE EXPERINECE OF A LIFETIME. THEY ADVERTISE A PRODUCT FOR 153.21 THEN ON CHECKOUT THEY PRETEND TO CONVERT IT SAYING YOUL BE CHARGED IN EUROS. ONLY THE CONVERSION IS ALL WRONG. THEY CHARGED 133 EUROS WHICH IS $173 CA NOT 153.21
UPON PROCESSED ORDER WE E-MAILED THEM WITHIN MINUTES AFTER PAYING MARKED URGENT. 4 DAYS LATER THEY REPLY SAYING THAT WE WERE CHARGED $133 EUROS. WE RETURNED THEIR E-MAIL IMMEDIATELY WITHIN SECONDS ASKING FOR IT TO BE CORRECTED. THEY THAN SENT SEE PICS ATTACHED SOME JARGON AS IF THIS WAS LEGAL TO COVER THEM FOR CHARGING US AN EXTRA 20% ON THEIR ITEM.
THEY EVEN HAVE THEIR WEBSITE SET UP FOR EURO CONVERSION WHEN YOUR SHOPPING BUT THAN UPON CHECK OUT THEY PLAY THE BAIT AND SWITCH GAME. "your bank may have slightly higher charges...." what a bunch of BULL-SH_T. maybe .25% here and there NOT 20%!
Common sense would dictate being a new customer these clowns would step up correct and be decent... NOT HERE.... So we went back online 3 days later and now they are charging $139 for what they charges us $153.21.
IF they had an ounce of honest and good faith 99.999% of ANY GOOD ONLINE RETAILER WOULD NOT ONLY CORRECT THE BILLING ISSUE BUT AS A TOKEN OF CUSTOMER SATISFACTION THEY WOULD HONOR THEIR PRICING AT EVERY CHANCE. NOT HERE. All this over $20 imagine if you had a real concern with these DISHONEST PEOPLE!!?
SO WE TOLD THEM TO CANCE LOUR ORDER AND CONFIRM IT But they KNEW THEY WERE RIPPING US OFF SO THEY MADE SURE IT GOT SHIPPED BEFORE THEY RESPONDED TO OUR E-MAIL! CLASSIC!! CROOKED BUSINESS PEOPLE.
IF YOU STILL QUESTION THIS REVIEW GO AND READ THE REVIEWS ON TRUST PILOT.. ALMOST 40-50% OF THEIR REVIEWS ARE NEGATIVE NIGHT MARE STORIES OF OTHER PEOPLE THEY HAVE LIED TO STOLEN FROM AND CHEATED.
WE AWAITED TO HEAR BACK FROM THEM AS WE TOLD THEM THEY'LL BE AT THE TOP OF A GOOGLE SEARCH AND WHAT WE POST WILL BE TRUTHFUL AND WILL COST THEM $$$$$$$ TO TAKE DOWN. SO HERE IT IS.. THE TRUTH AND NOTHING BUT! IF YOUR READING THIS YOU CAN COUNT ON THIS BEING 100 TRUE WILL POST THE WHAT WE CAN IN PICS BELOW.
THEY THEN THREATENED US WITH LEGAL ACTION! LOL THESE GUYS ARE ONLINE CLASS CLOWNS. AVOID DEALING WITH THEM. TERRIBLE SERVICE, RUDE AND CONDESCENDING.
