mobile monkey has been debiting my checking account since July 2019 when i cancelled it, they will not respond by phone, they will only tell you a ticket has been created and nothing else happens with ticket except they will send you an email saying ticket resolved w/out even talking to you.
i have sent over 10 emails, i have submitted complaints with there in chat bot, but to no avail, they just ignore you, so i called my bank and reported fraud, and a demand of all money the stole last 7 months.
stay away from this company, there support is non-exsistent, there is no way to cancel your subscription, on there webiste they have nowhere to cancel account, they just hide behind this support ticket sh*t.