- Report: #1489576
Complaint Review: Madhouse motors - Boston Ma
Reported By:
Erin -
Boston, Massachusetts , United States
Submitted:
Updated:
-
Author Confirmed
Why?
Madhouse motors
8 rugg rd Boston, 02134 Ma, United States
Phone:
6176860740
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Madhouse motors BEWARE dishonest and not competent Boston Ma
If I could I've negative stars I would . BEWARE !
I took my Honda cb550 to madhouse after calling and asking for a quote and time estimate for the bike. The owner J.shia was really rude; if I had known this was the owner and not just a secretary I wouldn't haven't even gone.
She declined to give me a quote over the phone and said I would need to bring the bike in . A few days later I got a call from her saying the bike was finished . I was shocked that they worked on the bike at all before giving me a quote or my permission. Nonetheless I pay for the bike and a couple days later the bike brakes down on the side of the road for the same reason I paid them to fix .
THEY HAVE NO IDEA HOW TO WORK ON MOTORCYCLES. They zip tied the battery into place for god knows why! I am now suing them for fraud and deceptive business practice . Their reputation from other bike mechanics is not good usually other shops in Boston end up fixing the additional damage they cause to your motorcycles.
They refused to give me a refund even though it's clear they were in the wrong . J.Shia cursed at me over the phone, threatened me , and said my "$343 wasn't (insert bad word her) to them but still wasn't going to give it back . A few weeks ago after my lawyer contacted them. J.Shia knew they were at fault and offered a refund on the contingent I don't write this negative on yelp .
I've contacted the local news so you can look forward to the full story in the news soon. In closing, J.shia is not professional and has no business being in business if she is going to run a scam shop. I will also post the emails and receipts on YouTube for any who.is interest can see. Please do not get CONNED by J.Shia at madhouse motors. Read their BBB reviews as well.
2 Updates & Rebuttals
Erin
Boston,Massachusetts,
United States
Did not reward them
#2REBUTTAL Individual responds
Sat, December 28, 2019
I see your point . As I wrote I thought it was the secretary not the owner who’s as being rude . And at the time I had already called 4 shops and no other shop would work on a bike as old as mine 1975. BTW a I won the lawsuit against them .
Momo
United StatesWhy Did You REWARD THEM?
#3Consumer Comment
Fri, December 27, 2019
You stated your first contact with them you were treated rudely! Why then did YOU reward them with your business if they thought so poorly of you they spoke to you like garbage?
That seems to be the norm in that section of the country and when anybody in business there speaks to you like garbage, YOU WALK OUT! Who needs those a--holes like that and certainly that area is OVER POPULATED by them!
