• Report:  #1521212

Complaint Review: Lucia Njori or [email protected] -

Reported By:
Caligirl - United States

Lucia Njori or [email protected]
United States
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My son placed an online order for some supplies for a school science experiment & I payed using my PayPal account. When we never received an email with tracking information I contacted the company immediately. I never received a response.

I waited two weeks then sent another email letting them know that they had 24 hours to send me tracking or I was going to dispute the charge with PayPal.

I then received an email back from them promptly stating that they needed another $210 for me to purchase a license to get the shipment to me here in the US. They said that the package was held up in customs and this needed to be resolved right away. They said once the $210 payment was paid they would issue a refund of the $200 because it was only $10 to purchase the license.

I then responded to them stating that they said that they were a US company so there should be no customs issue and they should already have a tracking number if it was being held in customs and requested that immediately.

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They did not respond. I have now disputed the transaction with PayPal and I am hoping that they will issue me a full refund. Please beware this website looks very legitimate please take note of the email address and name.

I can see that they have over $5,000 worth of transfers I hope this information gets posted so no one else gets scammed.

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