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  • Report:  #1512370

Complaint Review: Litfad - Guangzhou Guangdong Province

Reported By:
-
Submitted:
Updated:

Litfad
Dehe International Building, 2nd Floor. Junhe Street. Qixinggang Industrial Road No. 1 Court, Baiyun District Guangzhou, 510000 Guangdong Province, China
Phone:
18127968806
Web:
https://www.litfad.com/?track=brand&gclid=Cj0KCQjwwNWKBhDAARIsAJ8HkheOjDWtKAz6YLVnApUjaztuINl02Jg10J
Categories:
Tell us has your experience with this business or person been good? What's this?

I bought a light from Litfad for $57 the price isn't what I'm angry about but rather I'm more hurt about the fact they passed themselves off to be a credible company if you go to the website it looks very convincing. They have and are going to continue to scam people with poor electrical items which are incredibly dangerous. When I bought the item I was given a tracking number and URL for the shipping company.

When I put the details in it to the shipping site it said shipping not found. I then realise I had been scammed. Quickly went to look at reviews of the company and found 100+ 1 star complaints. I then sent an emailing stating I believe I have been scammed and want my money back. They then sent a 'new' tracking number (was the same) and a new URL, this worked but went to a Chinese shipping site, the previous was an English shipping site. Now I realize instead of a western company this was in fact a company based in China. The item finally arrived. When I opened the package I could tell right away it wasn't good, it came to very poorly packaged.

The item looked like it was made on-site, I didn't dare try and put a light bulb in it. I could see superglue used to put the fixture together but not in a professional manner or up to standards. I have been for the past days going back and forth with different people from the company, the first 20+ emails were sent with pre-written answers. It was clear they weren't reading what I said they have a pre-organized response method. I knew this because other people who have contacted the Litfad company had the same responses word for word in the same order. I am now however dealing with someone who can speak English is very arrogant and rude and is talking to me in a manner that you see from a phone scammer.

They are demanding me to send the item all the way back to them in China and will then only give me 5% of my $57 back. I've refused to do so as i've kept the item as evidence and just would help to make more awareness and reports on the Litfad company. 



1 Updates & Rebuttals

Karl

Highlands Ranch,
United States
You might want to consider...

#2Consumer Comment

Fri, October 01, 2021

mailing copies of your Ripoff Report to the Mainstream Media in New York. Put it to the attention of: “Investigative Reporter”. 

The addresses to Dateline NBC and 60 Minutes are available at this site. Just type in 271771 and they appear in Consumer Comment #1 at Ripoff Report 271771.

Good luck to you!

***GLOBAL STOCK MARKET ALERT: Make sure to type in 1512122 at this site and read Ripoff Report #1512122 and ALL of the Updates for extremely important information immediately!!!

 

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